Frequently Asked Questions
What is the warranty?
3-year manufacturer's warranty from the date of purchase.
What is the price?
Please email lewis@feelisusa.com for any price inquiries. Since our products are custom made, make sure that you include accurate size specifications in your email.
What is the maximum size?
Custom sizes up to 60`` x 118`` (1500mm x 3000mm)
What frame colors are available?
Our two standard colors are silver and black. For custom orders, white is available.
What color temperatures are available?
From 2700K to 9000K (at 500K intervals, unless it is a large quantity).
What are the specifications of our light boxes ?
We have different types of boxes for different uses:
Edge-lit Single-Sided type: 20mm, 16mm, or 10mm thick Edge-lit Double-Sided type: 40mm thick Please see www.feelisusa.com for details. We use high quality snap lock frames so it is easy to change your images at any time using portrait or landscape orientation. For larger boxes, you can choose either 2 or 4 sided LEDs so you can control the brightness as well as the color temperatures.
What are the specifications of our light boards?
They are ultra-thin (5/16" or 8mm), using 1/4" (6mm) of acrylic and a 5/16" (8mm) aluminum channel on each side. There is also a corner piece to protect wires and electrical components. Feelis developed a unique V-cut pattern that results in higher brightness and more uniformity of light.
