Frequently Asked Questions
What are the benefits and advantages of LED over conventional lights (incandescent, fluorescent)?
There are several advantages but these are the key benefits of LED
- Energy Efficient: Conventional lights lose most of their energy via heat (especially incandescent bulbs). LED reduces energy consumption significantly while supplying the same brightness.
- Long Life (reduces maintenance cost over time): LED 50,000-100,000 hours vs 1000 hours for incandescent bulbs or 6000-15000 hours for fluorescent.
- Ecologically Friendly: LED does not contain any mercury or other toxic chemicals
What kind of LED chips do you use?
We use several different manufacturers in order to provide various color temperatures, but we do not use LED chips manufactured in China.
What is the lead time?
Unless it is a large quantity (more than 500), it will take a maximum of 8 business days for manufacture and delivery to anywhere in the US (In most cases, you will receive the product within a week).
How do Feelis products differ from others?
There are two general kinds of LCD displays, Passive Matrix and Active Matrix.
Feelis uses V-cut engraving technology on the acrylic board to guarantee the even distribution of light over the entire surface. To distribute the light uniformly, the pattern is wider when it is closer to the LEDs, and narrower further away. The pattern changes depending on size. However, after seven years of technology development, Feelis has achieved a center brighter than the edges which is the desired result.
Do you stock light boxes in the US?
Yes, we have inventory in California for the standard edge-lit boxes.
Please see below table for our standard sizes.
| Model | Graphic Size (inches) | Frame | LED Size (inches) | Overall Box Size (inches) | Total Weight (lbs) |
|---|---|---|---|---|---|
| SS1216S | 12 x 16 | Silver | 1 x 16 | 15 x 20 x 3 | 6 |
| SS1216B | 12 x 16 | Black | 1 x 16 | 15 x 20 x 3 | 6 |
| SS1824S | 18 x 24 | Silver | 2 x 18 | 21 x 29 x 3 | 12 |
| SS1824B | 18 x 24 | Black | 2 x 18 | 21 x 29 x 3 | 12 |
| SS2228S | 22 x 28 | Silver | 2 x 22 | 25 x 33 x 3 | 16 |
| SS2228B | 22 x 28 | Black | 2 x 22 | 25 x 33 x 3 | 16 |
| SS2436S | 24 x 36 | Silver | 2 x 36 | 28 x 41 x 3 | 22 |
| SS2436B | 24 x 36 | Black | 2 x 36 | 28 x 41 x 3 | 22 |
| SS3040S | 30 x 40 | Silver | 2 x 40 | 35 x 46 x 3 | 37 |
| SS3648S | 36 x 48 | Silver | 2 x 48 | 41 x 54 x 3 | 42 |
| SS3648B | 36 x 48 | Black | 2 x 48 | 41 x 54 x 3 | 42 |
| SS3660S | 36 x 60 | Silver | 2 x 60 | 41 x 66 x 3 | 52 |
