What kind of power supply do you provide?
Our products are available in both 12V and 24V. We also provide a UL approved power supply.
What is the price?
Please email lewis@feelisusa.com for any price inquiries. Since our products are custom made, make sure that you include accurate size specifications in your email.
What kind of LED chips do you use?
We use several different manufacturers in order to provide various color temperatures, but we do not use LED chips manufactured in China.
What is the minimum order?
You can order just one light board or box and we will custom make it for you.
What is the warranty?
3-year manufacturer's warranty from the date of purchase.
Are all products UL certified?
Yes
Do you make any shape?
No. We only make squares and rectangles.
What color temperatures are available?
From 2700K to 9000K (at 500K intervals, unless it is a large quantity).
What is the lead time?
Unless it is a large quantity (more than 500), it will take a maximum of 8 business days for manufacture and delivery to anywhere in the US (In most cases, you will receive the product within a week).
How do Feelis products differ from others?
There are two general kinds of LCD displays, Passive Matrix and Active Matrix.
Feelis uses V-cut engraving technology on the acrylic board to guarantee the even distribution of light over the entire surface. To distribute the light uniformly, the pattern is wider when it is closer to the LEDs, and narrower further away. The pattern changes depending on size. However, after seven years of technology development, Feelis has achieved a center brighter than the edges which is the desired result.